Privacy Policy

1. Information We Collect

At Orange Ball United Athletes, we collect information that you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support. This may include:

• Name and contact details (email address, postal address)
• Account credentials and preferences
• Payment and billing information
• Communication history and support inquiries
• Marketing preferences and consent records

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you newsletters and marketing communications (with your consent)
• Improve our products and services
• Respond to your inquiries and provide customer support
• Comply with legal obligations and prevent fraud
• Analyze website usage and optimize user experience

3. Legal Basis for Processing

Under GDPR, we process your personal data based on: your consent, contractual necessity, legitimate interests, or legal obligations. You have the right to withdraw consent at any time.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law. We may share data with trusted service providers who assist us in operating our website and conducting business, provided they agree to keep this information confidential.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, typically up to 7 years for financial and transactional records as required by Dutch law, unless a longer retention period is required or permitted by law.

7. Your Rights

Under GDPR and Dutch data protection law, you have the right to access, rectify, erase, restrict processing, port your data, object to processing, and withdraw consent. You may also opt out of receiving marketing communications from us at any time.

8. Cookies

We use cookies and similar technologies. Please see our Cookie Policy for more information about how we use cookies and how you can manage them.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at connect@orange-athletes.com.

10. Supervisory Authority

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your data protection rights have been violated.